Otter Raft's Terms of Service

Effective on February 12, 2026.

2. ACCOUNT ELIGIBILITY

Before you create an account on Otter Raft, make sure you are eligible to use our Services. You must be at least 18 years of age to create an account on Otter Raft and use the Service. 

By creating an account and using the Service, you represent and warrant that:

  • You are an individual (i.e., not any body corporate, partnership or other business entity) at least 18 years old;

  • You are legally qualified to enter a binding contract with Otter Raft;

  • You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country;

  • You are not prohibited by law from using our Services;

  • You have never been convicted of a felony, a sex crime, or any offense involving violence or the threat of violence.

  • You are not required to register as a sex offender with any local, state, or federal registry.

  • You will maintain only one account and have not been previously banned from the Service.

If at any time you cease to meet these requirements, all authorization to access our Services or systems is automatically revoked, and you must immediately delete your account, and we retain the right to remove your access to our Services without warning.


And you agree to:

  • Comply with these Terms, and check this page from time to time to ensure you are aware of any changes;

  • Comply with all applicable laws, including without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;

  • Use the latest version of the Website and/or App;

  • Review the Safety Tips;

  • Take reasonable measures to protect the security of your login information.

1. ACCEPTANCE OF TERMS OF USE AGREEMENT

By accessing or using Otter Raft's Services, you agree to be bound by this Terms of Use Agreement (the “Terms” or “Agreement”), including our Privacy Policy, Cookie Policy and Safety Tips, so it is important that you read this Agreement and these policies and procedures carefully before you create an account. 

We may update these Terms from time to time, so check this page regularly for updates.

Welcome to Otter Raft.

These Terms of Use apply between you and Otter Raft Inc. (“Otter Raft”), ℅ ZenBusiness Inc., 611 South DuPont Highway Suite 102, Dover, DE 19901.
As used in this Agreement, the terms “us”, “we”, “Company” and/or “Otter Raft” refer to Otter Raft. Together you and Otter Raft may be referred to as the “Parties” or separately as “Party”.

By accessing or using our Services on OtterRaft.com (the "Website"), the Otter Raft mobile application (the "App"), or any other platforms or services Otter Raft may offer (collectively, the "Service" or our "Services"), you agree to, and are bound by this Agreement. This Agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status.

Nature of the Service. Otter Raft is a social discovery platform designed to facilitate connections between neurodivergent adults. We provide tools for users to discover and communicate with one another. However, Otter Raft is not a matchmaking service, does not perform psychological profiling, and does not guarantee the success, safety, or frequency of any social interactions or relationships formed through the Service.

Subject to applicable law, we reserve the right to modify, amend, or change the Terms at any time. Notice of material changes will be posted on this page with an updated effective date. 

If you do not agree to all terms herein, you are strictly prohibited from using the Service and must cease use immediately.

3. USER CONDUCT AND PROHIBITIONS

You agree to use the Service in a lawful and respectful manner. You are strictly prohibited from:

  • Misrepresenting your identity, age, or any personal qualifications.

  • Harassing, stalking, bullying, or causing psychological distress to any other user.

  • Uploading "Prohibited Content," which includes material that is obscene, pornographic, violent, or promotes bigotry and discrimination.

  • Engaging in commercial solicitations, including "sugar baby/daddy" arrangements or unauthorized advertising.

  • Using automated scripts, robots, or "data mining" tools to scrape data from the Service.

The uploading or sharing of content that violates these Terms ("Prohibited Content") may result in the immediate suspension or termination of your account.

4. CONTENT RIGHTS AND LICENCES

It is important that you understand your rights and responsibilities with regard to the content on our Services, including any content you provide or post. You are expressly prohibited from posting inappropriate content.

While using our Services, you will have access to: (i) content that you upload or provide while using our Services, even if suggested by our Services ("Your Content"); (ii) content that other users upload or provide while using our Services ("Member Content"); and (iii) content that Otter Raft provides on and through our Services ("Our Content"). In this agreement, "content" includes, without limitation, all text, images, video, audio, or other material on our Services, including information on users' profiles and in direct messages between users.

4a. YOUR CONTENT: You are responsible for Your Content. Don't share anything that you wouldn't want others to see, that would violate this Agreement, or that may expose you or us to legal liability.
You retain ownership of the content you post. By posting content, you grant Otter Raft a worldwide, perpetual, royalty-free, and sub-licensable license to host, store, use, and display such content for the operation of the Service.

4b. MEMBER CONTENT: While you will have access to Member Content, it is not yours and you may not copy or use Member Content for any purpose except as contemplated by these Terms.

Although Otter Raft reserves the right to review and remove Content that violates this Agreement, such Content is the sole responsibility of the user who posts it, and Otter Raft cannot guarantee that all Content will comply with this Agreement. If you see Content on the Service that violates this Agreement, please report it within the Service or via support@otterraft.com.

4c. OUR CONTENT: Otter Raft owns or licenses all other content on our Services. Any other text, content, graphics, user interfaces, trademarks, logos, sounds, artwork, images, and other intellectual property appearing on our Services is owned, controlled or licensed by us and protected by copyright, trademark and other intellectual property law rights.

Otter Raft acts as a passive conduit for user-generated content. While we reserve the right to remove content that violates our standards, we are not responsible for the accuracy, safety, or legality of what users post.

5. INAPPROPRIATE CONTENT, MISCONDUCT AND REPORTING

Otter Raft does not tolerate inappropriate content or behavior on our Services.
We are committed to maintaining a positive and respectful community, and we do not tolerate any inappropriate content or misconduct, whether on or off of the Services. We encourage you to report any inappropriate Member Content or misconduct by other users. You can report a user directly through the "Report" link on a user's profile or in the messaging experience. You may also contact Customer Support: support@otterraft.com
As set forth in our Privacy Policy, we may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates’ services, and/or preventing you from creating new accounts. You understand and agree that we may not share information with you regarding your account if doing so would potentially impair the safety or privacy of our other users.

6. PRIVACY

Privacy is important to us. We have a separate policy about it that you should read.
For information about how Otter Raft collects, uses, and shares your personal data, please read our Privacy Policy. By using our Services, you agree that we may use your personal data in accordance with our Privacy Policy.  

7. RIGHTS YOU ARE GRANTED BY OTTER RAFT

Otter Raft grants you the right to use and enjoy our Services, subject to these Terms.
For as long as you comply with these Terms, Otter Raft grants you a personal, worldwide, royalty-free license to access and use our Services. Therefore, you agree not to:

  • use the Service or any content contained in the Service for any commercial purposes without our written consent.

  • copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through the Service without Otter Raft’s prior written consent.

  • express or imply that any statements you make are endorsed by Otter Raft.

  • use any robot, bot, spider, crawler, scraper, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents.

  • use the Service in any way that could interfere with, disrupt or negatively affect the Service or the servers or networks connected to the Service.

  • upload viruses or other malicious code or otherwise compromise the security of the Service.

  • forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted to or through the Service.

  • “frame” or “mirror” any part of the Service without Otter Raft’s prior written authorization.

  • use meta tags or code or other devices containing any reference to Otter Raft or the Service (or any trademark, trade name, service mark, logo or slogan of Otter Raft) to direct any person to any other website for any purpose.

  • modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service, or cause others to do so.

  • use or develop any third-party applications that interact with the Service or other users’ Content or information without our written consent.

  • use, access, or publish the Otter Raft application programming interface without our written consent.

  • probe, scan or test the vulnerability of our Service or any system or network.

  • encourage or promote any activity that violates this Agreement.

This license and any authorization to access the Service are automatically revoked in the event that you fail to comply with these Terms.

8. RIGHTS YOU GRANT OTTER RAFT

You own all of the content you provide to Otter Raft, but you also grant us the right to use Your Content as provided in this Agreement.
By creating an account, you grant to Otter Raft a worldwide, transferable, sub-licensable, royalty-free, right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify and distribute information you authorize us to access, as well as any information you post, upload, display or otherwise make available (collectively, “post”) on the Service or transmit to other users (collectively, “Content”). Otter Raft’s license to your Content shall be non-exclusive, except that Otter Raft’s license shall be exclusive with respect to derivative works created through use of the Service. For example, Otter Raft would have an exclusive license to screenshots of the Service that include your Content. In addition, so that Otter Raft can prevent the use of your Content outside of the Service, you authorize Otter Raft to act on your behalf with respect to infringing uses of your Content taken from the Service by other users or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA Takedown Notices) on your behalf if your Content is taken and used by third parties outside of the Service. Our license to your Content is subject to your rights under applicable law (for example laws regarding personal data protection to the extent any Content contains personal information as defined by those laws) and is for the limited purpose of operating, developing, providing, and improving the Service and researching and developing new ones. You agree that any Content you place or that you authorize us to place on the Service may be viewed by other users and may be viewed by any person visiting or participating in the Service (such as individuals who may receive shared Content from other Otter Raft users).

You agree that all information that you submit upon creation of your account is accurate and truthful and you have the right to post the Content on the Service and grant the license to Otter Raft above.

You understand and agree that we may monitor or review any Content you post as part of the Service. We may delete any Content, in whole or in part, that in our sole judgment violates this Agreement or may harm the reputation of the Service.

When communicating with our team representatives, you agree to be respectful and kind. If we feel that your behavior towards any of our employees is at any time threatening or offensive, we reserve the right to immediately terminate your account.

In consideration for Otter Raft allowing you to use the Service, you agree that we, our affiliates, and our third-party partners may place advertising on the Service. By submitting suggestions or feedback to Otter Raft regarding our Service, you agree that Otter Raft may use and share such feedback for any purpose without compensating you.

You agree that Otter Raft may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary, such as to: (i) comply with legal process; (ii) enforce this Agreement; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service; or (v) protect the rights, property or personal safety of the Company or any other person.

9. COMMUNITY RULES

By using the Service, you agree that you will not:

  • use the Service for any purpose that is illegal or prohibited by this Agreement.

  • use the Service for any harmful or nefarious purpose.

  • use the Service in order to damage Otter Raft.

  • spam, solicit money from or defraud any users, including fundraising, soliciting for paid or unpaid research studies, surveys, or events, or self-promotion of your business.

  • impersonate any person or entity, or act as a proxy for another person.

  • post any images of another person without their consent or permission, including those of children under 18.

  • bully, “stalk,” intimidate, assault, harass, mistreat, or defame any person on or off the Otter Raft platform.

  • post any Content that violates or infringes anyone’s rights, including rights of publicity, privacy, copyright, trademark, or other intellectual property or contract rights.

    • If you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide our Copyright Agent: copyright@otterraft.com. Otter Raft will terminate the accounts of repeat infringers.

  • post any Content revealing personal information such as email addresses, phone numbers, addresses, or any other personally identifiable information on the Otter Raft platform, including the public community feed and/or on a personal Otter Raft profile.

  • post any links to groups or platforms off the Otter Raft app on the public community feed.

  • post any Content that is hate speech, threatening, sexually explicit, or pornographic; incites or glorifies violence against an individual or group; or contains nudity or graphic or gratuitous violence.

  • post any Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual.

  • solicit passwords for any purpose, or personal identifying information for commercial or unlawful purposes from other users, or disseminate another person’s personal information without their permission.

  • use another user’s account, share an account with another user, or maintain more than one account.

  • create another account if we have already terminated or temporarily banned your account, unless you have our explicit written permission.

  • repeatedly or excessively post in the public community feed, “spam” the public community feed.

Otter Raft reserves the right to investigate, suspend and/ or terminate your account without a refund of any purchases if you have violated this Agreement, misused the Service or behaved in a way that Otter Raft regards as inappropriate or unlawful, including actions or communications that occur on or off the Service.

10. DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." OTTER RAFT DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

WE DO NOT CONDUCT CRIMINAL BACKGROUND OR IDENTITY VERIFICATION CHECKS ON OUR USERS. OTTER RAFT TAKES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS OR RECEIVES THROUGH THE SERVICE. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE (INCLUDING MATERIAL PROVIDED BY OR ON BEHALF OF THE OTTER RAFT PARTIES) IS ACCESSED AT YOUR OWN DISCRETION AND RISK.

OTTER RAFT DISCLAIMS AND TAKES NO RESPONSIBILITY FOR ANY CONDUCT OF YOU OR ANY OTHER USER, ON OR OFF THE SERVICE, INCLUDING ACTIONS TAKEN AS A RESULT OF YOUR OR ANY OTHER USER’S USE OF THE SERVICE.

OTTER RAFT DOES NOT REPRESENT OR WARRANT THAT (A) THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR FREE, (B) ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED, OR (C) THAT ANY CONTENT OR INFORMATION YOU OBTAIN ON OR THROUGH THE SERVICE WILL BE ACCURATE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OTTER RAFT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE. IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED $100.00 OR THE AMOUNT PAID BY YOU TO OTTER RAFT IN THE PRECEDING SIX MONTHS.

12. ACCOUNT TERMINATION

If you no longer wish to use our Services, or if we terminate your account for any reason, here's what you need to know.
You can delete your account at any time by logging into the App, going to "Profile" > "Settings", clicking "Delete Account", and following the instructions to complete the deletion process. However, you will need to cancel / manage any External Service Purchases through your External Service Account (e.g., AppStore, Google Play) to avoid additional billing.

Otter Raft reserves the right to terminate your account at our sole discretion, without notice or refund, for any violation of these Terms. Provisions regarding liability, indemnity, and ownership shall survive any termination.

13. ADS AND THIRD-PARTY CONTENT

You may see ads and third-party promotions on our Services. Otter Raft does not endorse and isn’t responsible for your interactions with those products or services.
If you choose to interact with the third parties made available through our Services, such party's terms will govern their relationship with you. Otter Raft is not responsible or liable for such third parties' terms or actions.

14. DISPUTE RESOLUTION, CLASS ACTION WAIVER AND JURY WAIVER

In the unlikely event that we have a legal dispute, here is how the Parties agree to proceed, except where prohibited by applicable law.

  • Informal Resolution: You agree to attempt to resolve any dispute informally for at least 60 days before initiating arbitration.

  • Binding Arbitration: Any unresolved dispute shall be settled by binding individual arbitration.

  • Class Action Waiver: You waive your right to participate in a class action lawsuit or class-wide arbitration.

Except where prohibited by applicable law:

  1. The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof), or the Service, regardless of the date of accrual and including past, pending, and future claims, shall be BINDING ARBITRATION administered by the American Arbitration Association under the Consumer Arbitration Rules. The one exception to the exclusivity of arbitration is that you have the right to bring an individual claim against Otter Raft in a small claims court of competent jurisdiction in Dover, Delaware. Such arbitration shall be conducted by written submissions only, unless either you or Otter Raft elect to invoke the right to an oral hearing before the Arbitrator. But whether you choose arbitration or small claims court, you agree that you will not under any circumstances commence, maintain, or participate in any class action, class arbitration, or other representative action or proceeding against Otter Raft.

  2. By accepting this Agreement, you agree to the Arbitration Agreement. In doing so, BOTH YOU AND OTTER RAFT GIVE UP THE RIGHT TO GO TO COURT to assert or defend any claims between you and Otter Raft (except for matters that may be properly taken to a small claims court and are within such court’s jurisdiction). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING, including, without limitation, any past, pending or future class actions. If you assert a claim against Otter Raft outside of small claims court, your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY, and the arbitrator shall determine all claims and all issues regarding the arbitrability of the dispute. The same is true for Otter Raft. Both you and Otter Raft are entitled to a fair hearing before the arbitrator. The arbitrator can generally grant the relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.

  3. As you decide whether to agree to this Arbitration Agreement, here are some important considerations:

    • Arbitration is a process of private dispute resolution that does not involve the civil courts, a civil judge or a jury. Instead, the parties’ dispute is decided by a private arbitrator selected by the parties under the Consumer Arbitration Rules of the American Arbitration Association. Arbitration does not limit or affect the legal claims you as an individual may bring against Otter Raft. Agreeing to arbitration will only affect where those claims may be brought and how they will be resolved.

    • Arbitration is generally considered to be a more rapid dispute resolution process than the judicial system, but that is not always the case. The Arbitrator will typically determine whether Otter Raft or you will be required to pay or split the cost of any arbitration with Otter Raft, based on the circumstances presented.

    • IMPORTANT: THERE ARE NOW, AND MAY BE IN THE FUTURE, LAWSUITS AGAINST OTTER RAFT ALLEGING CLASS AND/OR REPRESENTATIVE CLAIMS ON YOUR BEHALF INCLUDING BUT NOT LIMITED TO CLASS ACTIONS DESCRIBED IN THIS SECTION 15, WHICH IF SUCCESSFUL, COULD POTENTIALLY RESULT IN SOME MONETARY OR OTHER RECOVERY TO YOU, IF YOU ELECT TO OPT OUT OF THE RETROACTIVE APPLICATION OF THIS ARBITRATION AGREEMENT. THE MERE EXISTENCE OF SUCH CLASS AND/OR REPRESENTATIVE LAWSUITS, HOWEVER, DOES NOT MEAN THAT SUCH LAWSUITS WILL ULTIMATELY SUCCEED, OR, EVEN IF SUCCESSFUL, THAT YOU WOULD BE ENTITLED TO ANY RECOVERY.

    • You will be precluded from bringing any class or representative action against Otter Raft, unless you timely opt out of the retroactive application of this Arbitration Agreement, and you will also be precluded from participating in any recovery resulting from any class or representative action brought against Otter Raft, in each case provided you are not already bound by an arbitration agreement and class action waiver previously agreed to with Otter Raft.

    • Under Rule R-9 of the AAA Consumer Arbitration Rules, either party to an arbitration involving a claim within the jurisdiction of a small claims court may choose to have the case decided by the small claims court instead. Please review Rule R-9 for more details. Nothing in this Agreement, including the right of the consumer (but not Otter Raft) to file a dispute directly in small claims court rather than initiating arbitration, should be construed as being inconsistent with either party’s right to invoke Rule R-9 after an arbitration has been initiated.

WHETHER TO AGREE TO THIS ARBITRATION AGREEMENT IS AN IMPORTANT DECISION. IT IS YOUR DECISION TO MAKE, AND YOU SHOULD TAKE CARE TO CONDUCT FURTHER RESEARCH AND TO CONSULT WITH OTHERS — INCLUDING BUT NOT LIMITED TO AN ATTORNEY — REGARDING THE CONSEQUENCES OF YOUR DECISION, JUST AS YOU WOULD WHEN MAKING ANY OTHER IMPORTANT BUSINESS OR LIFE DECISION.

15. GOVERNING LAW

Except where our arbitration agreement is prohibited by law, the laws of Delaware, U.S.A., without regard to its conflict of laws rules, shall apply to any disputes arising out of or relating to this Agreement, the Service, or your relationship with Otter Raft. Notwithstanding the foregoing, the Arbitration Agreement in Section 14 above shall be governed by the Federal Arbitration Act.

16. INDEMNITY BY YOU

You agree to indemnify Otter Raft if a claim is made against Otter Raft due to your actions.
You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless Otter Raft, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities, and expenses, including attorney's fees, due to, arising out of, or relating in any way to your access to or use of our Services, Your Content, your conduct toward other users, or your breach of this Agreement. SOME JURISDICTIONS DO NOT ALLOW INDEMNIFICATION, SO SOME OR ALL OF THIS SECTION MAY NOT APPLY TO YOU.

17. ACCEPTANCE OF TERMS

By using our Services, you accept the Terms of this Agreement.
By using our Services, whether through a mobile device, mobile application, or computer, you agree to be bound by (i) these Terms, which we may amend from time to time, (ii) our Privacy Policy, Cookie Policy and Safety Tips, (iii) and any Additional Terms Upon Purchase. If you do not accept and agree to be bound by all of the terms of this Agreement, you are not entitled to use our Services.
All pronouns and any variations thereof shall be deemed to refer to the masculine, feminine, neuter, singular or plural as the identity of the entities or persons referred to any require. 

18. ENTIRE AGREEMENT

This Agreement supersedes any previous agreements or representations.

This Agreement, along with the Privacy Policy and any terms disclosed to you if you purchase or have purchased additional features, products or services we offer in connection with the Service, contains the entire agreement between you and Otter Raft regarding your relationship with Otter Raft and the use of the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The failure of Otter Raft to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. You agree that your Otter Raft account is non-transferable and all of your rights to your account and its Content terminate upon your death. No agency, partnership, joint venture, fiduciary or other special relationship or employment is created as a result of this Agreement and you may not make any representations on behalf of or bind Otter Raft in any manner.